Imagine you’re deep in a conversation with a client, one who appears to be a “no-budge.” You’ve tried every angle and presented the most compelling arguments, however, their resolve remains unshaken. Frustrated and uncertain about how to proceed, you decide to call in reinforcements – a colleague renowned for their ability to work wonders with...
“Design Thinking is not merely a methodology; it’s a mindset, and at its heart lies the transformative power of creativity.” As Design-Thinking professionals, we often emphasize, “To succeed, we must embrace creativity as the driving force of innovation.” These words are not mere rhetoric — they are a guiding principle that underlines our approach to...
In the corporate ladder, credibility is a vital currency. It’s the key that unlocks doors to meaningful connections, opportunities, and success. Credibility is defined as the quality of being trusted and believed in, and it is crucial in business or the workplace as it reflects your values and abilities. It also increases your influence and...
In the age of knowledge, ideas are the cornerstone of success in almost every field. You might possess the most brilliant idea globally, but if you can’t persuade others to embrace your vision, your influence and impact will be severely limited. This is precisely why communication is no longer called to be just a “soft...
In a world characterized by swarming interactions, both personal and professional, the role of communication stands as the very essence of our existence. The age-old adage that “no person is an island” reminds us that human connection and communication are integral to our well-being. However, are we truly communicating, or are we merely talking in...
Have you ever admired the wit of those individuals who seem to effortlessly connect with their colleagues? They glide through the workplace with a natural grace, cultivating meaningful connections as if it were an art form, leaving you to ponder the secret behind their success. As you sit in meetings, have you ever felt a...
It wasn’t long before Mark and Sonia’s conversations became an inseparable part of their lives. Chatting constantly, they shared their interests, passions, recent life experiences, and the common ground that drew them closer. Mark, with his ever-cheerful demeanor and his gift for engaging in conversations, was a captivating presence. His confidence and the ability to...
Our brain clings to habits, and when meeting a new person, familiarity often keeps us in the comfort zone of talking about the past. We believe that our past defines us, and it’s a narrative that’s easy to fall back on. However, this narrative can be limiting. It confines us to our past successes, preventing...
“Innovation isn’t a luxury; it’s the lifeline of modern business. Embrace disruptive thinking as the compass, and Design Thinking as the map to navigate the turbulent seas of change, forging a future where innovation is not an option but a way of life.” In today’s fast-paced and ever-changing business environment, the concept of innovation has...
“When we blend Design Thinking with customer support, we reshape interactions, crafting exceptional experiences one step at a time.” Picture a world where every encounter with a brand etches an enduring memory – a world where customer experiences are meticulously curated with empathy and ingenuity. This world embodies the essence of Design Thinking, a human-centric...
